🛡️ PLAYER PROTECTION

Responsible Gaming

At 365juan, we believe gaming should always be fun — never a source of stress or financial hardship. Our responsible gaming programme is built to keep every Filipino player safe, informed, and in full control of their experience on our platform.

🔞 21+ Only 🛡️ Self-Exclusion Available 💰 Deposit Limits ⏱️ Session Controls 🤝 Support Resources
21+

Strictly 21 and Above Only

365juan strictly enforces the minimum age requirement of 21 years old for all players on our platform, in line with Philippine gaming regulations. This is not just a rule — it is our commitment to protecting young Filipinos from the potential harms of gambling. Every new account is subject to age verification, and we reserve the right to request government-issued ID at any time.

If you know someone under 21 who is attempting to access 365juan, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly on all reports.

🎮 What Is Responsible Gaming?

Responsible gaming means enjoying 365juan as a form of entertainment — not as a way to make money or escape personal problems. It means setting limits, knowing when to stop, and being honest with yourself about your gaming habits.

Here in the Philippines, millions of Filipinos enjoy online gaming and sports betting as a fun pastime — from cheering on PBA teams to watching UFC fights and placing bets on sabong. 365juan wants to keep it that way: exciting, social, and always within your means.

Problem gambling can affect anyone — regardless of age, income, or background. The good news is that with the right tools and awareness, it is entirely preventable. That is why 365juan has built a full suite of responsible gaming features directly into our platform, available to every registered player in Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago.

🎯 Entertainment First 📊 Stay in Control 🧠 Know Your Limits

⚠️ Warning Signs of Problem Gambling

If you recognise any of these signs in yourself or someone you know, it may be time to seek help or use our self-exclusion tools.

🔴 Spending more money on gaming than you can afford to lose
🔴 Chasing losses — betting more to try to win back what you lost
🔴 Lying to family or friends about how much time or money you spend gaming
🔴 Neglecting work, school, or family responsibilities because of gaming
🔴 Feeling anxious, irritable, or restless when you are not able to play
🔴 Borrowing money or selling belongings to fund your gaming activity
🔴 Using gaming as a way to escape stress, depression, or personal problems

🛠️ Our Responsible Gaming Tools

365juan gives every Filipino player the tools to stay in control — built right into your account dashboard.

💰
Deposit Limits

Set a daily, weekly, or monthly deposit cap on your 365juan account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 7-day cooling-off period.

⏱️
Session Time Limits

Set a maximum session duration for your gaming activity on 365juan. When your time is up, you will receive a notification and be automatically logged out. It is a simple but powerful way to keep gaming in its proper place.

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Loss Limits

Define the maximum amount in Philippine Peso (₱) you are comfortable losing within a set period. Once your loss limit is hit, 365juan will restrict further betting activity for that period — protecting your bankroll and your peace of mind.

😴
Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your 365juan account will be temporarily suspended. You will not receive any promotional communications during your cool-off period.

🚫
Self-Exclusion

Self-exclusion is our most powerful responsible gaming tool. You can request to be excluded from 365juan for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and all marketing is stopped. Contact our support team to activate this immediately.

🔔
Reality Checks

Enable periodic reality check notifications on your 365juan account. These pop-up reminders show you how long you have been playing and how much you have wagered — keeping you grounded and aware during your gaming sessions.

⚙️ How to Activate Your Tools

All responsible gaming tools on 365juan are accessible directly from your account dashboard. Here is how to get started:

1
Log in to your 365juan account

Head to the 365juan platform and log in using your registered email and password. New to 365juan? Create your account at /register.

2
Navigate to Account Settings

Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu to access all available tools.

3
Choose and Set Your Limits

Select the tool you want to activate — deposit limits, session timers, loss limits, cool-off, or self-exclusion — and follow the on-screen instructions to configure your settings.

4
Confirm and Save

Your settings take effect immediately. Restrictions are enforced in real time across all devices — whether you are playing on desktop or through the 365juan mobile app.

5
Need Help? Contact Support

If you need assistance activating self-exclusion or any other tool, our support team is available around the clock. Reach us at [email protected] — plain text, not a link.

💡 Tips for Healthy Gaming

Keeping your 365juan experience fun and sustainable is easier than you think. Here are some practical tips from our responsible gaming team:

🎯 Set a Budget Before You Play
Decide how much you are comfortable spending before you open the 365juan app. Treat it like a night out — once the budget is gone, the session is over. Never chase losses with money you cannot afford to lose.

⏰ Take Regular Breaks
Step away from the screen every hour. Grab a snack, stretch, or chat with a friend. Regular breaks help you stay sharp and prevent impulsive decisions during long gaming sessions on 365juan.

🧠 Never Gamble Under the Influence
Avoid placing bets on 365juan when you are tired, stressed, emotionally upset, or under the influence of alcohol. Clear-headed decisions lead to a better, safer gaming experience.

👨‍👩‍👧 Keep Gaming in Perspective
Gaming on 365juan is entertainment — like watching a PBA game or going to the movies. It should never take priority over family, work, health, or financial responsibilities.

🚫 Do Not Try to Win Back Losses
Chasing losses is one of the most common paths to problem gambling. If you have hit your loss limit on 365juan, accept it and walk away. Tomorrow is another day — and another chance to enjoy the games you love.

🚫 Self-Exclusion at 365juan

Our most powerful player protection tool — available to every registered 365juan account holder.

What is Self-Exclusion?

Self-exclusion is a formal agreement between you and 365juan that prevents you from accessing your account and all gaming services on our platform for a defined period. It is designed for players who feel their gaming has become problematic and who want a firm, enforceable break from the platform.

Once self-exclusion is activated on your 365juan account, the following measures are immediately enforced:

  • Your account is fully locked — no login, no deposits, no bets
  • All promotional emails, SMS, and push notifications are stopped immediately
  • Any pending withdrawals of your remaining balance will be processed and returned to you
  • You will not be able to create a new 365juan account during the exclusion period
  • The minimum self-exclusion period is 6 months; permanent exclusion is also available

⚠️ Self-exclusion cannot be reversed during the active exclusion period. Please consider this decision carefully before requesting it.

📧
Request via Email

Send a self-exclusion request to [email protected] with the subject line "Self-Exclusion Request." Our team will process it within 24 hours.

💬
Live Chat Support

Contact our 24/7 live chat support team directly through the 365juan platform or mobile app. Our agents are trained to handle self-exclusion requests with full confidentiality and care.

⚙️
Account Dashboard

Log in to your 365juan account, go to Settings → Responsible Gaming → Self-Exclusion, and follow the guided steps to activate your exclusion period immediately.

🤝 Support & Resources

You are never alone. These resources are available to all Filipino players who need guidance or support.

🏛️
PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming programme for Filipino players. PAGCOR provides education, awareness campaigns, and support resources to help players maintain healthy gaming habits across all licensed platforms in the Philippines.

For information on PAGCOR's responsible gaming initiatives, you may contact PAGCOR directly through their official government channels. 365juan operates in alignment with PAGCOR's responsible gaming framework and guidelines.

🧠
National Center for Mental Health (NCMH)

The National Center for Mental Health of the Philippines provides free mental health services and crisis intervention for Filipinos experiencing gambling-related distress, anxiety, or depression. Their 24/7 crisis hotline is available to anyone in need.

NCMH Crisis Hotline: 1553 (toll-free, available 24/7 nationwide). If you or someone you know is struggling, please reach out — help is available across the Philippines.

👨‍👩‍👧
Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Manila, Cebu, Davao, and other major Philippine cities. Participation is free and confidential.

💬
365juan Player Support

Our dedicated responsible gaming support team at 365juan is available around the clock to assist you with any concerns about your gaming behaviour, account limits, or self-exclusion requests. We are here to help — not to judge.

Email us at [email protected] — all responsible gaming enquiries are handled with complete confidentiality by our trained support staff.

💚 365juan's Commitment to You

Responsible gaming is not just a checkbox for 365juan — it is a core part of who we are as a platform. We are committed to providing every Filipino player with a safe, fair, and transparent gaming environment where fun always comes first.

Our responsible gaming programme is continuously reviewed and improved. We train our customer support staff to identify signs of problem gambling and to respond with empathy and practical assistance. We invest in technology that monitors unusual gaming patterns and proactively reaches out to players who may need support.

We also work to ensure that 365juan is never accessible to minors. Our age verification process is rigorous, and we cooperate fully with Philippine authorities and PAGCOR in all matters related to player protection and responsible gaming compliance.

Whether you are a casual player in Quezon City enjoying a weekend sabong match, or a dedicated esports bettor in Makati following the latest Mobile Legends tournament — 365juan is here to make sure your experience stays positive, controlled, and enjoyable for the long term.

✅ Player First 🔒 Safe Platform 🇵🇭 Filipino Values 🔞 21+ Enforced

📋 Quick Reference: Our Policies

🔞
Minimum age: 21 years old — strictly enforced via KYC
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Deposit limits: Daily / Weekly / Monthly — set in ₱ PHP
⏱️
Session limits: Customisable — auto logout when reached
😴
Cool-off: 24h / 7 days / 30 days — instant activation
🚫
Self-exclusion: 6 months minimum or permanent
📧
Support: [email protected] — 24/7
🛡️

Play Responsibly. Play with 365juan.

Ready to enjoy the best of Filipino online gaming — esports, sabong, sports betting, and more — on a platform that genuinely has your back? Join 365juan today and experience gaming the way it should be: exciting, safe, and always in your control. Remember: 21+ only, and always play within your means. 🇵🇭🎮🐓

🔞 21+ Only 🛡️ Responsible Gaming 🇵🇭 Filipino-First 💚 GCash & PayMaya 🎮 Esports Betting